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Linking trust to use intention for technology-enabled bank channels: The role of trusting intentions
the role of trust conceptualizes and measures trust technology-based service channels measures trust
2011/10/3
The present research is an attempt to better understand the role of trust in the adoption of technology-based service channels, namely Internet and phone banking. The study conceptualizes and measures...
Strategies for Building and Communicating Trust in Electronic Banking: A Field Experiment
strong association the high levels of trust the banking sector customers' perceptions
2011/9/30
The strong association between the high levels of trust and the banking sector has not yet been translated in the electronic world to its full potential. For the future growth of e-banking the issues ...
Trust and distrust in online banking: Their role in developing countries
distrust electronic commerce online banking trust
2011/9/24
Similar to the adoption of automatic teller machines, banks around the world are looking at online banking services as the next technology to reduce costs while maintaining or enhancing services to th...