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Prosocial Bonuses Increase Employee Satisfaction and Team Performance
Satisfaction Groups and Teams Performance Compensation and Benefits Giving and Philanthropy
2015/5/13
In three field studies, we explore the impact of providing employees and teammates with prosocial bonuses, a novel type of bonus spent on others rather than on oneself. In Experiment 1, we show that p...
Prosocial Bonuses Increase Employee Satisfaction and Team Performance
Satisfaction Groups and Teams Performance Compensation and Benefits Giving and Philanthropy
2015/4/28
In two field studies, we explore the impact of providing employees and teammates with prosocial bonuses, a novel type of bonus spent on others rather than on oneself. In Experiment 1, we show that pro...
Effects of Business to Business Relations on Customer Satisfaction and Loyalty in the Context of a Developing Country
B2b Relations Satisfaction Loyalty Structural Equation Modeling Turkey
2013/2/20
In the supply chain context, effective business to business (b2b) relationships are of core importance for companies to enhance their own ability to be more competitive in the marketplace, to create c...
Identification and Evaluation of the Effective Criteria on Customer Satisfaction with Kitchen Worktops Product
Customer Satisfaction Criteria Priority Analytical Hierarchy Process (AHP) Worktops Product
2013/2/23
In cycle of attraction and keeping the customers, fulfilling the customer satisfaction via identifying of their needs is very important. So, identifying the amount of customer satisfaction and informe...
Relationship of Servant Leadership and Employee Loyalty: The Mediating Role of Employee Satisfaction
Servant Leadership Employee Satisfaction Employee Loyalty Mediating Role
2013/2/23
There is a growing concern about the relationship of servant leadership and employee loyalty recent years, but few are focusing on the intervening mechanisms between them. Especially in China, researc...
Optimization Method for Interval Portfolio Selection Based on Satisfaction Index of Interval inequality Relation
Interval portfolio selection satisfaction index semiabsolute deviation risk parametric linear programming
2012/9/14
In this paper we consider an interval portfolio selection problem with uncertain returns and introduce an inclusive concept of satisfaction index for interval inequality relatio...
Market Segmentation: A Tool for Improving Customer Satisfaction and Retention in Insurance Service Delivery
insurance market segmentation customer satisfaction
2011/6/1
This paper looks at the use of market segmentation as a tool for improving customer satisfaction in insurance service delivery. Insurance companies are always seeking alternative ways to improve the l...
The Impact of Service Quality on Students’ Satisfaction in Higher Education Institutes of Punjab
Service Quality Education Students’ Satisfaction Perceived Quality
2010/10/18
In today’s competitive environment the education has not only become a major industry and need of the day but it is also an investment by the parents for their children. In public as well as in privat...
Audience satisfaction among TiVo and Replay TV users
Audience satisfaction TiVo and Replay TV users
2009/12/2
This study explores how early adopters of DVRs are using them as functional replacements for VCRs and as tools for enhanced viewing of live television. Two national samples totaling 198 users complete...
A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food
customer satisfaction re-purchase intentions speciality mail order food
2008/11/11
Analyses the relationship between satisfaction with mail-order speciality food attributes, overall satisfaction, and likelihood of future purchase using a structural equation model. The results indic...
Potential for utilization of theEuropean customer satisfaction index in agro-business
marketing management customer satisfaction European customer satisfaction index
2014/3/20
The topic of this article focuses on customer satisfaction. The customer satisfaction is considered as a crucial factor for the success of all market organisations. The subject is very often discussed...