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Implementing a Modern System of Regulation for the Postal Service under the Postal Accountability and Enhancement Act
Implementing a Modern System Postal Service Postal Accountability Enhancement Act
2015/7/31
The Postal Accountability and Enhancement Act (Postal Reform Act) proposes to implement a modern system of regulation for the Postal Service that controls the price of both market dominant products an...
Market Segmentation: A Tool for Improving Customer Satisfaction and Retention in Insurance Service Delivery
insurance market segmentation customer satisfaction
2011/6/1
This paper looks at the use of market segmentation as a tool for improving customer satisfaction in insurance service delivery. Insurance companies are always seeking alternative ways to improve the l...